Privacy Policy

Last Updated: March 2026

At The Grow Men, we are committed to protecting your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our store.

1. Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

  • Identity Data: Name, age, and gender.

  • Contact Data: Billing address, shipping address, email address, and phone number.

  • Payment Information: (Note: We do not store full credit card details; these are processed securely by our payment gateways).

2. How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

Additionally, we use this information to:

  • Communicate with you regarding your orders.

  • Screen our orders for potential risk or fraud.

  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our premium grooming products.

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

  • Shopify: We use Shopify to power our online store.

  • Courier Services: We share your name, address, and phone number with our delivery partners (e.g., Trax, Leopards, or TCS) to ensure your package reaches you.

  • Marketing: We may use your contact details for SMS or Email marketing if you have opted in.

4. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

5. Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

6. Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

 

7. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at thegrowmen@gmail.com or by WhatsApp at 0330 6383843.